Under data protection law, individuals have a right to be informed about how we use any personal data that we hold about them. We comply with this right by providing ‘privacy notices’ such as this (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data. 

 

This privacy notice explains how we collect, store and use personal data about our clients. 

We, Murphy Music LLP, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ are the ‘data controller’ for the purposes of data protection law. 

 

The personal data we hold 

Personal data that we may collect, use, store and share (when appropriate) about clients includes, but is not restricted to: 

• Full names

• Contact details including telephone numbers, email addresses, and home or business addresses

• Photographs and video images taken at their event

 

We may also hold data about customers that we have received from other organisations, including but not limited to booking agents, venues, and wedding/event planners. 

 

Why we use this data 

We use this data to: 

• Contact customers to facilitate the booking and planning processes related to their event

• Contact customers in the event of emergency or change of circumstances related to their event

• Assess the quality of our services by asking for testimonials

• Promote our services

• Comply with the law regarding data sharing

 

Our legal basis for using this data 

We only collect and use personal data when the law allows us to. 

 

Most commonly, we process it where: 

• We need it to perform a task at the request of the customer (eg. contracting and invoicing)

• We need to comply with a legal obligation

 

Less commonly where:

• We have obtained consent to use it in a certain way 

• We need to protect the individual’s vital interests (or someone else’s interests) 

• We need to protect the legitimate interests of the company or organisations and individuals who work on its behalf (provided the individual’s rights and freedoms are not overridden)

 

Where we have obtained consent to use clients’ personal data, this consent can be withdrawn at any time. 
 

Some of the reasons listed above for collecting and using clients’ personal data overlap, and there may be several grounds which justify our use of this data. 
 

How we store this data  

We keep personal information about clients from the initial point of contact (usually via our website) and while they are engaging our services for an event. We will also keep it beyond their event date, to enable us to contact them following the event with relevant information, and if this is necessary in order to comply with our legal obligations. 

 

Our website may be hosted on servers in or outside of the UK and as such any information you input, share or disclose via the website may be stored on these servers. Please see ‘Transferring Data Internationally’ for more details. 

 

If you wish to see a copy of your retained records, please contact eddieandthemurphys@gmail.com. We will acknowledge the request within one working week. 

 

Data sharing 

We do not share information about clients with any third party without consent, unless the law and our policies allow us to do so. Where it is legally required, or necessary (and it complies with data protection law). We may share personal information about clients with:          

 

• Musicians or other individuals we engage or employ – in order to fulfil a contract

• Suppliers and service providers – to enable them to provide the service we have contracted them for  

• Our auditors – to meet legal requirements for accurate inspection of accounts 

• Security organisations – in the public interest

• Police forces, courts, tribunals  to comply with a legal obligation

 

Transferring data internationally 

If we transfer personal data to a country or territory outside the European Economic Area, we will do so in accordance with data protection law. This is most likely during international events. Only data needed to run the event safely and effectively will be transferred. 

 

Our website may be hosted on servers outside of the UK and as such any information you input, share or disclose via the website may be stored on these servers. Data may be stored and/or processed in territories outside the UK of which the European Commission has decided that it ensures an adequate level of protection and such processing and transfer will be in accordance with the Data Processing Addendum – Users (“DPA"). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be conducted under an approved transfer mechanism, as detailed in the DPA.

 

Clients’ rights regarding personal data 

Individuals have a right to make a ‘subject access request’ to gain access to personal information that the company holds about them.

 

If you make a subject access request, and if we do hold information about you, we will: 

• Give you a description of it 

• Tell you why we are holding and processing it, and how long we will keep it for 

• Explain where we got it from, if not from you

• Tell you who it has been, or will be, shared with 

• Let you know whether any automated decision-making is being applied to the data, and any consequences of this

• Give you a copy of the information in an intelligible form 

 

Individuals also have the right for their personal information to be transmitted electronically to another organisation in certain circumstances.

 

If you would like to make a request please contact us.

 

Other rights 

Under data protection law, individuals have certain rights regarding how their personal data is used and kept safe, including the right to: 

 

• Object to the use of personal data if it would cause, or is causing, damage or distress 

• Prevent it being used to send direct marketing 

• Object to decisions being taken by automated means (by a computer or machine, rather than by a person) 

• In certain circumstances, have inaccurate personal data corrected, deleted or destroyed, or restrict processing 

• Claim compensation for damages caused by a breach of the data protection regulations  

 

To exercise any of these rights, please contact us. 

 

Data Retention

We may retain data about clients to make sure that you can be notified of relevant offers, events or other opportunities. If you would like us to remove this data, contact eddieandthemurphys@gmail.com. 

 

Complaints 

We take any complaints about our collection and use of personal information very seriously. 

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance. 

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To make a complaint, please contact us via eddieandthemurphys@gmail.com. 

Alternatively, you can make a complaint to the Information Commissioner’s Office: 

• Report a concern online at https://ico.org.uk/concerns/ 

• Call 0303 123 1113 

• Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 

 

Contact us

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact us via eddieandthemurphys@gmail.com

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